Close fake tech scams (Windows)

Close fake error messages and tech support scams.  

This article refers to computers running Windows OS.  If you are running Chrome OS, see this article.

Windows OS (PC)

1. Look at the bottom left area of your keyboard.  Locate the CTRL key at the very bottom left and directly above it the SHIFT key (sometimes depicted by an arrow pointing up).
2. Next, locate the ESC key at the very top left of your keyboard.
3. Hold both the CTRL and the SHIFT keys and then tap the ESC key once - this will bring up a "Task Manager" window.  (Alternately, you can press CTRL + ALT  + DELETE and then click on "Task Manager")
4. In the list of Apps, locate your Internet browser - this could be Microsoft Edge, Google Chrome, Firefox or some other browser.  Click the app name once so it's highlighted in blue or grey.
5. Click the End Task button at the bottom right of the Task Manager window.  This will close your browser and ultimately the fake error message.
6. Now open your browser one more time, and it will offer to "Restore Tabs" - you DO NOT want to do this as it will bring back the same, fake error message page.  Just click the little "X" at the top right of the Restore Tabs box.
7. That's it!  Your "scary error" is gone and you don't need to call the number! You're welcome! :)

If you've been a victim of fraud and wish to file a report, or if you wish to obtain more tips regarding dealing with fraud, either call your local police department or call the Canadian Anti-Fraud Centre at 1-888-495-8501 or report a complaint using this form.

If you truly do have a computer problem, don’t call a random number appearing on your screen

and don’t fall for any technician that calls you.  

Find a local, reputable computer company that you can call with confidence,

or actually stop in to speak with and feel at ease using their services.

CompuSave Computers Inc.

Your Technical Team - On Your Side

Call or Text: 519.863.6336  -  Email: support@compusave.ca

Website: www.CompuSave.ca