Configure Microsoft 365 Email on iOS

Modified on Thu, Jan 26, 2023 at 5:08 PM

1. Open your iPhone or iPad's Settings.


2. Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)


In Mail, tap Accounts

3. Tap Add Account.


In Mail, tap Accounts

4. Tap Microsoft Exchange.


Tap Microsoft Exchange from the menu

5. Enter your Email and a short Description (like your company's name or email type), and then tap Next.


Enter email, company description, and tap Next

6. Tap Sign In to confirm you want to use your Microsoft Exchange account.


Tap Sign In to sign in to your Exchange account

7. Enter your Password and tap Sign In. (You might need to select your account type as Work or school, not Personal, to continue.)


Enter email password and sign in

8. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.


 Note: If Microsoft can't find your account, you might be asked to enter your details manually:

Email: Your Microsoft 365 email address
Password: Your Microsoft 365 email password
Server: outlook.office365.com (this is required)
Domain: This can be left empty
Username: Your Microsoft 365 email address

9. Tap Next. You might be asked to select Consent on behalf of your organization. This allows Microsoft 365 and the Mail app to work together. Tap Accept.


10. Tap Save. You can come back and update settings here at any point.


Review settings and tap save

11. That's it! You'll see your Microsoft 365 account under Accounts.


See Microsoft 365 email account display under Accounts


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